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IKEA
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Customer service coordinator
IKEA Oak, WI
$38k-47k (estimate)
Full Time | Retail 2 Days Ago
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IKEA is Hiring a Customer service coordinator Near Oak, WI

Job ID :

Date posted : 10 / 05 /

Why we will love you

You have a passion for delighting customers. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

What you'll be doing day to day

As a Customer Coordinator, supporting the in-store customer experience team, you will :

Oversee day-to-day operations that are assigned by the Team Leader, including opening and / or closing duties for the unit which also include key and alarm code responsibilities.

Troubleshoot and apply appropriate corrective actions such as emergency and incident response, authorization, access, etc.

Enhance the shopping journey of our visitors to IKEA by collaborating with all functions to increase co-worker competence and knowledge.

Ensure customers receive consistent information throughout their shopping journey.

Record information in the relevant systems to improve the customer's future shopping experience.

Enhance customer relationships to boost sales and ensure sustained profitability by understanding IKEAs product range and services.

When needed, offer alternative solutions that meet the needs of individual customers.

Take part in additional department responsibilities to secure the daily operation for co-workers and customers.

Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.

Together as a team

At IKEA its all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment.

Were a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers : we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions.

Were a bunch of people who are truly passionate about people!

Apply now!

JOB TYPE : Permanent; Full Time

BENEFITS ELIGIBLE : Yes

HOURS : 34-40 hours / week. Retail environment, must have availability Monday through Sunday.

The hourly range for this role is $19.19 - $27.00

We offer competitive benefits and perks, such as medical and Rx*, dental, vison, k, meal deal, store discount, autism coverage, parental leave, pet insurance, education assistance and more.

QUALIFICATIONS

3 years of related experience.

1 year of experience in a customer service and customer-focused environment.

Requirements

Physical Demands : Lifting, Pushing / Pulling, Sliding / Transferring and Carrying Occasionally (1-25lbs)

Last updated : 2024-05-11

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$38k-47k (estimate)

POST DATE

05/13/2024

EXPIRATION DATE

08/10/2024

WEBSITE

ikea.com

HEADQUARTERS

SCHAUMBURG, IL

SIZE

>50,000

FOUNDED

1989

CEO

KERRI MOLINARO

REVENUE

$500M - $1B

INDUSTRY

Retail

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About IKEA

The IKEA vision is to create a better everyday life for the many people. Our business idea is to offer well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment. The IKEA Brand unites more than 200.000 co-workers and hundreds of companies with different owners all over the world. Its one brand, but it reaches millions of hearts and homes. Our value chain is unique. It includes everything from product development, design, supply, manufacture and sales and of course it begins and ends with our customers. The IKEA retail business is ... operated through a franchise system. Today, 12 different groups of companies market and sell the IKEA product range under franchise agreements with Inter IKEA Systems B.V. IKEA was founded in Sweden in 1943. More
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Step 1: Understand the job description and responsibilities of an Accountant.

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Maintains excellent external customer service through professional communication, timely response to customer needs, and overall customer-centric approach.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Coordinator jobs

A passionate customer service advocate with strong critical thinking skills.

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CS coordinator may also provide the clients with product and service knowledge.

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Step 3: View the best colleges and universities for Customer Service Coordinator.

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